Privacy Policy – Your Data at 7r7777

1.1 The 7r7777 platform is operated by 7r7777 ("we", "us", "our"). For all privacy-related matters, the data controller responsible for your personal information is 7r7777, reachable at [email protected].

1.2 This Privacy Policy applies to all users of the 7r7777 website and mobile-optimised platform, including registered players and visitors who browse without creating an account. It covers all personal data collected through the platform, our support channels, and any communications between you and 7r7777.

1.3 This policy should be read alongside our Terms & Conditions and Responsible Gaming page, which together form the complete framework governing your use of the 7r7777 platform.

2.1 When you register an account with 7r7777, we collect the following categories of personal data:

• Identity data: full legal name, date of birth, gender, and nationality.
• Contact data: email address, mobile phone number, and residential address (city, district, and division within Bangladesh).
• Account credentials: username and encrypted password. Passwords are never stored in plain text.
• Financial data: deposit and withdrawal transaction records, payment method identifiers (e.g., bKash wallet number, Nagad account reference, Rocket number, bank account details), and transaction history denominated in Bangladeshi Taka (৳).
• Verification documents: copies of government-issued identity documents submitted during the KYC (Know Your Customer) process, such as a national ID card or passport.

2.2 When you use the 7r7777 platform, we automatically collect the following technical and usage data:

• Device and technical data: IP address, browser type and version, operating system, device type, and screen resolution.
• Usage data: pages visited, games played, betting history, session duration, click patterns, and feature interactions.
• Communication data: the content of messages you send to our support team, including support tickets, live chat transcripts, and emails.
• Cookies and tracking data: as described in Section 8 of this Privacy Policy.

2.3 We do not knowingly collect sensitive personal data beyond what is required for identity verification and regulatory compliance. We do not collect biometric data, genetic data, political opinions, religious beliefs, or health information unless you voluntarily provide such information in the context of a responsible gaming self-exclusion request.

3.1 7r7777 uses the personal data we collect for the following specific purposes:

• Account administration: creating, maintaining, and securing your 7r7777 account, processing login requests, and communicating essential account notices.
• Transaction processing: handling deposits, withdrawals, and refunds through supported payment methods including bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• Identity verification (KYC): confirming your identity, age (21+), and eligibility to use the platform in accordance with our Terms & Conditions.
• Fraud prevention and security: detecting, investigating, and preventing fraudulent activity, money laundering, account sharing, and other prohibited conduct.
• Platform improvement: analysing aggregate usage patterns to improve game selection, website performance, and the overall player experience.
• Customer support: responding to your enquiries, resolving disputes, and fulfilling your service requests.
• Legal compliance: meeting obligations under applicable anti-money-laundering (AML) regulations and responding to lawful requests from competent authorities.
• Responsible gaming: monitoring gameplay patterns to identify potential problem gambling behaviour and providing appropriate support tools where needed.
• Marketing communications: sending promotional emails, bonus notifications, and platform updates — but only where you have explicitly opted in to receive such communications. You may opt out at any time.

3.2 7r7777 does not use automated decision-making processes (including profiling) that produce legally significant effects on individual players without human review.

4.1 7r7777 processes your personal data on one or more of the following legal bases, depending on the specific purpose:

• Contractual necessity: processing required to fulfil our obligations under the Terms & Conditions you have agreed to, including account management and payment processing.
• Legal obligation: processing necessary to comply with applicable laws, including identity verification requirements and anti-money-laundering obligations.
• Legitimate interests: processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your fundamental rights and freedoms.
• Consent: where we rely on your explicit consent — for example, for sending marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5.1 7r7777 does not sell or rent your personal data to any third party. We may share your information only in the following limited circumstances:

• Payment processors: your financial data is shared with payment service providers — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, Visa, and Mastercard — solely for the purpose of processing your deposits and withdrawals securely.
• Game providers: game studios such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe may receive limited technical data (such as a session token or player identifier) necessary to deliver their games within the 7r7777 platform. These providers are contractually prohibited from using this data for any independent marketing or analytics purpose.
• Identity verification services: during the KYC process, your identity documents may be processed by a third-party verification partner operating under strict data processing agreements.
• Legal and regulatory authorities: we may disclose your data to law enforcement agencies, regulatory bodies, or courts where we are legally required or compelled to do so by a valid legal process.
• Business transfers: in the event of a merger, acquisition, or sale of all or part of 7r7777's business, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy.

5.2 All third-party service providers who process data on behalf of 7r7777 are bound by data processing agreements requiring them to handle your data securely and only for the specific purpose for which it was shared.

6.1 7r7777 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable legal and regulatory obligations. Specific retention periods are as follows:

• Account and identity data: retained for the duration of your account and for a minimum of five (5) years after account closure, in line with standard AML and record-keeping requirements.
• Transaction records: retained for a minimum of five (5) years from the date of each transaction.
• Support communications: retained for three (3) years from the date of the last communication in a given thread.
• Marketing preferences: retained until you withdraw your consent or request deletion, whichever occurs first.

6.2 When the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you as an individual.

7.1 As a player using the 7r7777 platform, you have the following rights in relation to your personal data:

• Right of access: you may request a copy of all personal data that 7r7777 holds about you.
• Right to rectification: you may ask us to correct any inaccurate or incomplete personal data we hold about you.
• Right to erasure: you may request that we delete your personal data, subject to our legal retention obligations. Note that we may be unable to erase data we are required to keep under applicable law.
• Right to restriction: you may ask us to restrict the processing of your data in certain circumstances, for example while a dispute is being investigated.
• Right to data portability: where technically feasible, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to object: you may object to the processing of your data where we are relying on legitimate interests as our legal basis, and where your individual rights outweigh those interests.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing carried out before your withdrawal.

7.2 To exercise any of the above rights, please contact the 7r7777 support team by email at [email protected]. We will respond to all verified requests within a reasonable timeframe and in any case within 30 days of receipt.

7.3 7r7777 may need to verify your identity before fulfilling any data rights request, to ensure that we do not disclose or delete data in response to fraudulent requests.

8.1 The 7r7777 platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure experience. A cookie is a small text file stored on your device by your browser when you visit a website.

8.2 We use the following categories of cookies:

• Strictly necessary cookies: essential to the operation of the platform, including session management, login state, and security tokens. These cannot be disabled without breaking core platform functionality.
• Functional cookies: used to remember your preferences, such as language settings and preferred payment method, so you do not need to reconfigure them on each visit.
• Analytics cookies: used to understand how players interact with the platform — which pages are visited most, where users encounter difficulties, and how navigation flows can be improved. This data is collected in aggregate and is not used to identify individual players.
• Marketing cookies: used only where you have given explicit consent, to deliver relevant promotions and personalised bonus offers. You may withdraw this consent at any time via your account settings or by contacting support.

8.3 You may manage or disable non-essential cookies through your browser settings at any time. However, please be aware that disabling certain cookies may affect the functionality and performance of the 7r7777 platform.

9.1 7r7777 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive account information, access control systems that limit data access to authorised personnel only, and regular security reviews of our platform and infrastructure.

9.2 While 7r7777 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also have a role to play in keeping your account secure — please use a strong, unique password for your 7r7777 account and do not share your login credentials with any third party.

9.3 In the event of a data security incident that is likely to result in a high risk to your rights and freedoms, 7r7777 will notify affected players without undue delay in accordance with applicable data protection obligations.

10.1 The 7r7777 platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If you are under 21, you must not register an account or use the 7r7777 platform.

10.2 If 7r7777 becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the platform, please contact us at [email protected] immediately.

11.1 7r7777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When we make material changes, we will notify registered players via the email address associated with their account or via a prominent notice on the platform prior to the changes taking effect.

11.2 The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. Your continued use of the 7r7777 platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

12.1 If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 7r7777 handles your personal data, please contact our support team. We are available around the clock, seven days a week, and will respond to all privacy-related enquiries promptly.

12.2 All formal data rights requests (access, erasure, rectification, portability) must be submitted in writing to the above email address with sufficient information to verify your identity as the registered account holder.